When can we pedal?
We do close down for holidays (Easter, Thanksgiving, Christmas Eve, Christmas Day, New Years Eve night), and scheduled staff outings.
When should I book my ride?
We do take full payment at time of booking to hold all reservations.
Can I drink alcohol on the Pedal Wagon?
If minors are on the wagon, there can be NO alcohol aboard for any passenger!
What happens the day of our ride?
Folks are encouraged to arrive 20 minutes early, prior to their wagon launching time, to ensure enough time to check in with the Captain. Cruises remain 2-hours, regardless of those who arrive late and delay start time. Every rider needs to bring a valid form of identification and complete a Liability Waiver if they wish to ride the wagon!
Riders must abide by our Alcohol Policy at all times while on the Pedal Wagon. Riders cannot bring in their coolers/unopened alcoholic beverages into our partner establishments at any time before, during, or after their ride is complete. Partner establishments can, and will, deny entry to folks who bring in personal coolers/drinks into their establishment. Riders are subject to additional fines if they directly disobey a partner establishments policies on outside alcohol.
Where can I park?
Cincinnati – all cruises – Click here for details on parking.
Columbus Downtown – Big City Bar Bounce and Brewery cruises – Click here for details on parking.
Columbus Short North – Short North Shindig and Bike, Bevies and Brunch cruises – Click here for details on parking.
Dayton – all cruises – Click here for details on parking.
Where can I use the bathroom?
How many of us can ride the Pedal Wagon?
13-Passenger Wagons: these Pedal Wagons have room to seat 13 riders: 4 pedaling seats on each side, 2 additional bicycle style seats positioned above the wheels, and 3 riders on the rear bench. **Availability is limited and not available in select cities**
You can book a PRIVATE RIDE and reserve out all the seats for your party, or book a PUBLIC RIDE to reserve individual seats and combine parties. For public rides, we will roll with as few as 8 riders, however the saying, “the more, the merrier”, really rings true!
Per our insurance provider, we will always provide the driver for your party.
What if we have more than 15 riders?
- Cincinnati has 8 Pedal Wagons (up to 126 person party, with 8 standing in the middle)
- Columbus has 6 Pedal Wagons (up to 94 person party, with 6 standing in the middle)
- Dayton has 2 Pedal Wagons (up to 32 person party, with 2 standing in the middle)
- Within 2 Weeks: No refund unless able to resell your seats!
- 2+ Weeks: Full refund
Weather Policy The Pedal Wagon rolls rain or shine! We all know how unpredictable Ohio’s weather can be, so make sure you dress accordingly. The Pedal Wagon has plenty of room to store your extra layers or hydrating supplies. If weather becomes dangerous, Pedal Wagon reserves the right to cancel the ride and offer a rain check.
Events out of PW’s control: If we need to cancel your cruise because of events that are out of Pedal Wagon’s control (i.e. protests, riots, natural disasters, etc.), you will receive a raincheck good for any future cruise of the same value – not a refund. This determination is up to the Pedal Wagon, not the customer. We will always operate with an abundance of caution in mind.
**If you have specific cancellation questions for Cincinnati, please contact Stuart at Stuart@pedalwagon.com**
**If you have specific cancellation questions for Columbus or Dayton, please contact Jen at Jen@pedalwagon.com**