Frequently Asked Questions

When can we pedal?

Pedal Wagons roll year-round, seven days a week! Operating hours can fluctuate depending on the city, however most wagons can be taken out as early as 9am, and as late as 10pm.  We are off the roads by midnight for safety reasons.

We do close down for certain holidays, and scheduled staff outings. Pedal Wagon will be closed 12/24/2017-1/14/2018.  Rides will resume in all cities on 1/16/2018. During this time, our entire staff will be enjoying some well-deserved time-off. We will return to the office on Monday 1/15/2018 to answer any phone calls, emails, social media inquiries left during this time.  We apologize for any inconvenience this may cause!

When should I book my ride?

Once you know when you’d like to ride the Pedal Wagon, we recommend booking right away!  Spots tend to fill up quickly during peak season (March-October), especially on the weekends, therefore we advise booking 1-2 months in advance to ensure you’re able to ride when you want.  Our calendar closes within 48-hours of a ride to ensure we have enough time to line up a Captain. We do take full payment at time of booking to hold all reservations.

What does a Pedal Wagon look like? Do they all have motors?

Our Pedal Wagons vary on physical wagon characteristics, seat-backs, motor-availability, and seat-number. This means, your wagon may be a bit different then the one you rode on before! Depending on your preferred city, route, and time-slot, we may not have a specific wagon available! Please make sure to talk to a Pedal Wagon representative prior to booking to ensure you have your wagon of preference for your designated cruise.  Most of our wagons are purely pedal-powered, therefore when in doubt; expect to pedal on the Pedal Wagon!

Can I drink alcohol on the Pedal Wagon?

YES! As long as every rider is over the age of 21, passengers can bring a limited amount of beer or wine aboard the wagon.  Please CLICK HERE to read up on what is, and is not, allowed. 

If minors are on the wagon, there can be NO alcohol aboard for any passenger!

What happens the day of our ride?

Happy Pedal Wagon Day! The Bookee (those folks who submitted a booking through our website) will receive an automated text message from Pedal Wagon the day of their ride with specific instructions in regards to meeting time/location, our BYOB Alcohol Policy, and Liability Waiver Forms.  It’s up to the Bookee to relay all appropriate information to the rest of their party.  Texts are sent out at 9am (EST) the day of the ride.

Folks are encouraged to arrive 20 minutes early, prior to their wagon launching time, to ensure enough time to check in with the Captain. Cruises remain 2-hours, regardless of those who arrive late and delay start time. Every rider needs to bring a valid form of identification and complete a Liability Waiver if they wish to ride the wagon!

Riders must abide by our Alcohol Policy at all times while on the Pedal Wagon.  Riders cannot bring in their coolers/unopened alcoholic beverages into our partner establishments at any time before, during, or after their ride is complete.  Partner establishments can, and will, deny entry to folks who bring in personal coolers/drinks into their establishment.  Riders are subject to additional fines if they directly disobey a partner establishments policies on outside alcohol.

Where can I park?

Each City has their own recommendations if guests are planning on driving their personal vehicles.  Click on the option below dependent on your specific city and route! If you are planning on drinking alcohol, we strongly recommend lining up a designated driver. If you feel that you’ve had too much to drink, please ask our Captains to help call someone to pick you up. We do not promote nor tolerate drinking and driving!

Cincinnati – all cruises – Click here for details on parking.

Columbus Downtown – Big City Bar Bounce and Brewery cruises – Click here for details on parking.

Columbus Short North – Short North Shindig and Bike, Bevies and Brunch cruises – Click here for details on parking.

Dayton – all cruises – Click here for details on parking.

Where can I use the bathroom?

Each Pedal Wagon City has their own designated starting/ending areas, however there is not a bathroom onsite or on the wagon.  We encourage riders to use the facilities before arrival, or wait until we reach our partner establishments during the ride. Every partner establishment we visit has a facility for you to use!  Please keep in mind it is illegal to urinate/undress in public, and these rules are clearly stated in the Liability Waiver every rider must sign before riding the Pedal Wagon.  Riders may be subject to additional fines if they break these rules.

How many of us can ride the Pedal Wagon?

15-Passenger Wagons: these Pedal Wagons have room to seat 15 riders: 5 pedaling seats on each side, 2 additional bicycle style seats positioned above the wheels, and 3 riders on the rear bench.

13-Passenger Wagons: these Pedal Wagons have room to seat 13 riders: 4 pedaling seats on each side, 2 additional bicycle style seats positioned above the wheels, and 3 riders on the rear bench.  **Availability is limited and only in select cities**

You can book a PRIVATE RIDE and reserve out all the seats for your party, or book a PUBLIC RIDE to reserve individual seats and combine parties.  For public rides, we will roll with as few as 8 riders, however the saying, “the more, the merrier”, really rings true!

Per our insurance provider, we will always provide the driver for your party. 

What if we have more than 15 riders?

If your group is 16 people, we can have one person stand in the middle; however we do not have an official seat to offer them.  If your group is more than 16 people, then you can either rent multiple wagons, or have some folks walk the route alongside the wagon.  Per our insurance provider, no more than 16 passengers are allowed aboard, NO EXCEPTIONS!  Availability for multiple wagon launches are limited, especially on the weekends.  Please call ahead prior to booking to ensure we are able to accommodate large group requests!

  • Cincinnati has 9 Pedal Wagons (up to 142 person party, with 9 standing in the middle)
  • Columbus has 7 Pedal Wagons (up to 110 person party, with 7 standing in the middle)
  • Dayton has 2 Pedal Wagons (up to 32 person party, with 2 standing in the middle)
Cancellation/Weather Policy

Cancellation Policy If you reserved out the bike for a cruise, and need to cancel or reschedule, please let us know as soon as possible. The following cancellation policy applies to ride reservations.

  • Within 2 Weeks: No refund unless able to resell your seats!
  • 2+ Weeks: Full refund

Weather Policy The Pedal Wagon rolls rain or shine! We all know how unpredictable Ohio’s weather can be, so make sure you dress accordingly. The Pedal Wagon has plenty of room to store your extra layers or hydrating supplies. If weather becomes dangerous, Pedal Wagon reserves the right to cancel the ride and offer a rain check.

Events out of PW’s Control: If we need to cancel your cruise because of events that are out of Pedal Wagon’s control (i.e. protests, riots, natural disasters, etc.) you will receive a raincheck good for any future cruise of the same value – not a refund. This determination is up to the Pedal Wagon, not the customer. We will always operate with an abundance of caution in mind. 

**If you have specific weather and cancellation questions for Cincinnati, please contact info@pedalwagon.com**

Is pedaling difficult?

With a bike full of eager riders, propelling the Pedal Wagon is easy. With fewer pedalers, or a group with slackers, some inclines around the city can be challenging. Bring comfortable shoes, and a good attitude, and you’ll roll through the ride, no problem! If your group is worried about being able to pedal, some of our bikes have electrical assists to help with the hills. Let us know before you book, and we can match you with a cruise/time that will give you a helpful boost!

Age requirements?

We want everyone to ride the Pedal Wagon, but there are a few requirements. Riders must be at least 21 years old on all pub crawls, or any cruise where alcohol is brought on the Pedal Wagon. All riders on public pub crawls must be at least 21 years of age.  For non-pub crawls private rides, riders can be under 18, but must have their parents complete a liability wavier for them. If a minor is aboard the Pedal Wagon, there can be no alcohol allowed aboard for any rider! 

Should I bring my own food and drink?

Feel free to bring any food or drink, but if it’s alcohol, please make sure it is in compliance with our alcohol policy here.  No glass containers please! 

Can I create a Custom Route?

Yes! Contact us before you book so we can coordinate.  Additional charges may apply dependent on city, specific cruise routes, and motorized wagon availability. Please talk with us before making a reservation to make sure we are able to accommodate your needs!

Liability Agreement - What if my group breaks the rules?

If your group has to be kicked off due to poor conduct, or breaking rules listed on the liability waiver, a possible $200 fee will be charged to the credit card on file, and you will be issued no refund. You will be responsible for coordinating transportation from the point you are ejected. Infractions that result in the cruise immediately ending, and a subsequent fee being charged include, but are not limited to:

*Unboarding the Pedal Wagon while the Pedal Wagon is in motion
*Over Intoxication: this includes passing out, throwing up, falling off, unable to stand, etc. and is at the Captain or Manager’s discretion
*Intoxication at arrival prior to cruise start
*Fake ID, or knowledge of Fake ID
*Giving alcohol to non-passengers
*Indecent Exposure including public urination, flashing or mooning
*Use of foul language/gestures
*Littering
*Public consumption off the wagon
*Kicked out of partner establishments
*Pedal Wagon abandonment
Due to safety concerns, the Captain and/or Manager may end a cruise at his/her own discretion.  Infractions listed above are not the only reasons we may need to end a cruise.  Please keep in mind that we need to operate with everyone’s safety in mind.
What happens to unfinished alcohol at the end of the ride?

Passengers can not take the unfinished alcohol off the wagon at the end of the cruise.  Please make sure to only bring what you plan to consume! Riders cannot bring in their coolers/unopened alcoholic beverages into our partner establishments at any time before, during, or after their ride is complete.  Partner establishments can, and will, deny entry to folks who bring in personal coolers/drinks into their establishment.  Riders are subject to additional fines if they directly disobey a partner establishments policies on outside alcohol.

What is your conceal carry policy?

Guns, Pedal Wagons, and alcohol do not mix. Please do not bring firearms to your cruise.